Didn't like the piece? Smoothly!! Stay tuned for our exchange policy ;)

How do I return the product?

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• You can request the exchange within 7 calendar days by sending us an email to contato@turez.com.br;

• The product must not contain evidence of use;

• The Product must have the tags intact;

• The Product must be sent together with the invoice;

• The postal expenses related to the return of merchandise are borne by Turez in the first exchange.

Can I request a refund?

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Yes. When requesting a return, you can choose between receiving the amount paid back, or using an exchange voucher. When opting for the exchange, a coupon will be generated for the value of the returned product valid for 90 days.

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The request for exchange or return of products will only be made if the payment has not been disputed with the card company.

Learn more at:

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